Is he in southern ontario?
Infonec Computers
I've had nothing but success with these guys, time after time after time.
Go to a small computer dealer that offers their own warranty. They're not dealing with hundreds of sales per minute, so they NEED every sale they can get. Hence, they'll go out of their way to get your business and make you a repeat customer.
I've referred about 5 people to these particular guys, and all have been fully satisfied.