The Cellar - View Single Post - The Amazing, Ongoing Saga of Verizon DSL (the condensed version)

vsp · 06-30-2004, 10:56 AM

As aggravating as Verizon's customer service is, going from Verizon to Comcast is definitely not an improvement. Hell, I wish I could get someone other than Comcast for my CABLE TV; I'm not throwing more money at them.

I like DSL, and really can't complain too much about the Verizon DSL I've had; connectivity has been rock-solid over the last couple of years, the USENET feed is awesome, and I haven't been submerged in spam or promotional offers. I don't have to watch my connection speed bounce up and down depending on how many of my neighbors are downloading Swedish scat porn at once. (Not that there's anything wrong with Swedish scat porn.)

But my dad lives a mile farther away from the Verizon station (and he would know this, as he worked for Verizon for 25+ years), and HE has 1.5/384, yet I can't get it where I'm at. That's aggravating enough, but being told TWICE that I'd have it within days and then being denied (without a phone call, email, or any other notification of the denial) is a bit much.

06-30-2004, 10:56 AM	#3
vsp Syndrome of a Down Join Date: Jun 2001 Location: West Chester Posts: 1,367	As aggravating as Verizon's customer service is, going from Verizon to Comcast is definitely not an improvement. Hell, I wish I could get someone other than Comcast for my CABLE TV; I'm not throwing more money at them. I like DSL, and really can't complain too much about the Verizon DSL I've had; connectivity has been rock-solid over the last couple of years, the USENET feed is awesome, and I haven't been submerged in spam or promotional offers. I don't have to watch my connection speed bounce up and down depending on how many of my neighbors are downloading Swedish scat porn at once. (Not that there's anything wrong with Swedish scat porn.) But my dad lives a mile farther away from the Verizon station (and he would know this, as he worked for Verizon for 25+ years), and HE has 1.5/384, yet I can't get it where I'm at. That's aggravating enough, but being told TWICE that I'd have it within days and then being denied (without a phone call, email, or any other notification of the denial) is a bit much.