[jaguar]

oh. Knew I forgot something.

British Fucking Telecom. I have a deep and personal loathing of this company. They take this place by managing to fail to send me a bill or take money from my account for 3 months (i've got better things to do than make sure companies take what they're owed) and then rather than telling me and settling up proceeded to cut off my service without any warning and then try and extort money out of my to turn it back on. Despite it being, 100% (and they admitted it) their fault. For failing to ring me back on their 'ring me back' service, repeatedly, for keeping me on hold for longer than anyone else and for taking over a fucking month to install a line. May the free market continue to shit on your fucked up excuse for customer service and hilariously uncompetitive prices.