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Customer service has gone to hell in a handbasket
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05-13-2005, 08:30 AM
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Beestie
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Join Date: Feb 2003
Location: Parts unknown.
Posts: 4,081
I have found that polite persistence pays off in the face of poor service. That and "perhaps your manager is better suited to assist me."
I think I would have head-butted the lady in WalMart.
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