The Cellar - View Single Post - Customer service has gone to hell in a handbasket

melidasaur · 05-13-2005, 10:04 PM

My two cents on customer service:

If you treat people like crap, you should be treated like crap. End of story. Customer Service is highly overrated because customers don't really know how to treat sales associates/clerks/insert title here. If you're an ass to someone, they should have the right to be an ass to you.

Americans have this sick sense of entitlement that sickens me.

The Brits of the bunch can correct me - but in England, if you harass an employee of an establishment or are abusive towards them in any way, you will be prosecuted. If we only had that here.

05-13-2005, 10:04 PM	#19
melidasaur Traded your soul for pogs. Join Date: May 2004 Location: Champaign, IL Posts: 646	My two cents on customer service: If you treat people like crap, you should be treated like crap. End of story. Customer Service is highly overrated because customers don't really know how to treat sales associates/clerks/insert title here. If you're an ass to someone, they should have the right to be an ass to you. Americans have this sick sense of entitlement that sickens me. The Brits of the bunch can correct me - but in England, if you harass an employee of an establishment or are abusive towards them in any way, you will be prosecuted. If we only had that here. __________________ I love England, what can I say?