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Giggle.
That's just what we're supposed to call them instead of our preferred technical designations "nuts," "kooks" or even "loonies."
I used the term "mental health consumer" with a patient one time when I was first starting out and was trying really hard to sound open and welcoming ... she responded "I have never eaten a psychiatrist."
I went back to using "patient" and "client" after that.
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