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It's a mixed bag. When I'm working with people across country who aren't very talkative like myself, it's great. In contrast, a client of mine had a new salesperson who wanted to collaborate in realtime using IMs instead of just e-mailing me the instructions. The client balked at paying my bill when he saw how many hours were tied up in that little project. If it's anything that involves money, I'd just as soon keep it in e-mail so I'll have a paper trail.
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"America is not a young land. She is very old. Before the white man, before the Indian, the evil was there, waiting." - William Burroughs, The Naked Lunch
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