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keryx · 02-04-2006, 05:16 PM

Yesterday at work I learned that in the state of MS you cannot get a payment arrangement with the local phone company to pay off your past due phone bill when you already have a write off and several failed payment arrangements on your account.

I was informed of this by the rep at financial services. The customer was none too kind to me before I put her on hold to call financial services so she could be transfered to that department. Once informed, my reply to the rep was, " I will very cheerfully tell her so!"

I think I'd prefer to be in financial services, as those people seem to be able to get away with being mean to customers who are insufferable jerks.

02-04-2006, 05:16 PM	#11
keryx Mrs. Fargon Join Date: Dec 2005 Location: La Crosse, WI Posts: 85	Yesterday at work I learned that in the state of MS you cannot get a payment arrangement with the local phone company to pay off your past due phone bill when you already have a write off and several failed payment arrangements on your account. I was informed of this by the rep at financial services. The customer was none too kind to me before I put her on hold to call financial services so she could be transfered to that department. Once informed, my reply to the rep was, " I will very cheerfully tell her so!" I think I'd prefer to be in financial services, as those people seem to be able to get away with being mean to customers who are insufferable jerks. __________________ Do not meddle in the affairs of wizards, for they are subtle and quick to anger.