Well, I'm sure their business services is a separate operation, but we used to use them back in the bad old days when we had a frame relay hookup at work. We switched for various reasons, but one of the last straws was when they had a planned outage and didn't bother telling us about it.
Some time later, about six months after we had gone over to a competitor, they called me up to let me know about an upcoming outage.
