I saw it. It made me think- the
Milgram experiment was intended to discover how far someone would go when "just following orders." I always had a feeling about it that the subject of the experiment had a reasonable expectation that the "victim" would be fine, just because it was a Yale University study.
HMOs have set up (and, from the Nixon call, deliberately from the offset) a Milgram experiment
for real, where the subjects know without a doubt that their action will kill someone. And they do it, because it's a job. The scenes with the woman who weeded out claims were some of the most powerful in the film.