[Rexmons]

TOG, I used to always recomend Dell to all my friends and family who asked me what they should get, because not only were they cheap, but they were also reliable. But starting approximately a year ago I began noticing a major decline in the quality of their merchandise (keyboards were falling apart, DC-IN jacks were breaking off).Then I read an article a few months ago about how Canada was actually suing Dell because they said Dell knowingly was selling computers which had defective equipment in them. I rarely find the need to call the manufacturer for support, however I have had to call Dell on a few occassions for work related items or for friends and family (to get drivers, or product recovery cd's) and I can honestly say Dells tech support is the worst I have ever had to deal with.