The Cellar - View Single Post

Clodfobble · 05-14-2008, 11:50 PM

Man, this one's a little tricky. Let's see if I've got this right:

To whom it may concern:

Your office seems to be having some rather severe paperwork difficulties. At my recent appointment on March 3, 2008, I filed a release of information form with you, a copy of which you will find enclosed. In return, I received two separate envelopes. The first was full of reports that had nothing to do with my 3/3/08 visit. I did not bother counting the number of pages included before throwing them all away, but as the postage was $1.30, it must have been quite a few. In fact, I find it doubtful that many pages would even fit inside the envelope, so perhaps someone needs to be retrained in how to weigh the envelopes on the postage meter. The second envelope, by comparison, did have the information I requested, which was contained on a single sheet of paper--and yet the postage on that envelope was still $.58, well above the going rate for a stamp these days. Perhaps I am nit-picking, but the way I see it, any money wasted at the VA is money that could be better spent on my healthcare.

I would also like to bring up some issues I had with the report I requested. I came to Jackson that day for an appointment with a dermatologist, but instead I was seen only by a physician's assistant. Her lack of qualifications can be clearly seen in some of her comments in my paperwork, which I have highlighted for you. First, it would seem I don't take heavy-duty prescription medications as often as she would like me to. Secondly, despite the fact that I had already traveled to Jackson once to see the dermatologist, she told me I would have to go home and make another appointment in order to get a biopsy. Third, she seems to believe the lesion is on my shin, which it is not.

I have another appointment in your office on 5/20/08, if anyone would care to speak with me in person about my concerns.

Thanks,
BusterB

05-14-2008, 11:50 PM	#4
Clodfobble UNDER CONDITIONAL MITIGATION Join Date: Mar 2004 Location: Austin, TX Posts: 20,012	Man, this one's a little tricky. Let's see if I've got this right: To whom it may concern: Your office seems to be having some rather severe paperwork difficulties. At my recent appointment on March 3, 2008, I filed a release of information form with you, a copy of which you will find enclosed. In return, I received two separate envelopes. The first was full of reports that had nothing to do with my 3/3/08 visit. I did not bother counting the number of pages included before throwing them all away, but as the postage was $1.30, it must have been quite a few. In fact, I find it doubtful that many pages would even fit inside the envelope, so perhaps someone needs to be retrained in how to weigh the envelopes on the postage meter. The second envelope, by comparison, did have the information I requested, which was contained on a single sheet of paper--and yet the postage on that envelope was still $.58, well above the going rate for a stamp these days. Perhaps I am nit-picking, but the way I see it, any money wasted at the VA is money that could be better spent on my healthcare. I would also like to bring up some issues I had with the report I requested. I came to Jackson that day for an appointment with a dermatologist, but instead I was seen only by a physician's assistant. Her lack of qualifications can be clearly seen in some of her comments in my paperwork, which I have highlighted for you. First, it would seem I don't take heavy-duty prescription medications as often as she would like me to. Secondly, despite the fact that I had already traveled to Jackson once to see the dermatologist, she told me I would have to go home and make another appointment in order to get a biopsy. Third, she seems to believe the lesion is on my shin, which it is not. I have another appointment in your office on 5/20/08, if anyone would care to speak with me in person about my concerns. Thanks, BusterB