|
Funnily enough I think McDonalds wound their neck in a bit after the trial. Talk about negative publicity - I know many people who still refuse to eat there on principle.
I'd love to have my own mystery shopper site. With full reviews, hidden camera videos and copies of responses to complaints letters from the Manager. Vindictive? A little. I abhor bad service, especially when I know it is consistent and not just a bad day one off. Don't get me started on Co-op... ooh I could go on all night! Hideous, hideous place (closest supermarket to home and work - great ethical policies, staff recruited directly by Satan to test the patience of a saint).
I think the idea is a wonderful one. I understand your concerns, but as long as you vet for hyperbole you should be okay, surely? I know your libel laws are much more lax than ours.
|