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Old 09-08-2008, 01:13 PM   #618
Flint
Snowflake
 
Join Date: Mar 2006
Location: Dystopia
Posts: 13,136
I can't believe I just got in an almost YELLING MATCH over four AA batteries.

These batteries control the keypad on the data center where my servers sit. Right outside the door are the hardware guys. Right inside the door are the operations guys, none of whom are here today.

I had to get a "hardware guy" to open the door with his key, so I could get to my servers. I determined that the keypad needed four AA bateries, so I asked the hardware guy if they had any AAs.

Flint: Do y'all have four double A batteries?
Hardware Guy: That's not my responsibility.
Flint: Well, how am I going to get to my servers today?
Hardware Guy: That's Operation's responsibility.
Flint: Nobody from Operations is here today.
Hardware Guy: That's not my problem.
Flint: [first name], you and I both know that I need in and out of that room about ten times a day.
Hardware Guy: It's not my responsibility whether you can get in there.
Flint: Well, if you want to get up and unlock the door with your key for me every time, we can do it that way...
Hardware Guy: IT'S NOT MY PROBLEM WHETHER YOU CAN GET IN THERE OR NOT.
Flint: DO I HAVE TO PUT IN A TICKET TO GET FOUR BATTERIES?
Hardware Guy: YOU'RE NOT GONNA TELL ME THAT I HAVE TO LET YOU IN THAT ROOM, THAT'S NOT MY PROBLEM WHETHER YOU CAN GET IN THERE OR NOT. THAT'S OPERATION'S PROBLEM.
Flint: WELL, GEE, LET ME ASK THE OPERATIONS GUY. [looking around] OH, THEY'RE NOT HERE TODAY.

At this point, he has actually gone to the supply cabinet and gotten the batteries, and is putting them in the door; he just wanted to let me know that it wasn't "his problem" and that he didn't "have to" do it.

Asshole.
__________________
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There's a level of facility that everyone needs to accomplish, and from there
it's a matter of deciding for yourself how important ultra-facility is to your
expression. ... I found, like Joseph Campbell said, if you just follow whatever
gives you a little joy or excitement or awe, then you're on the right track.

. . . . . . . . . . . . . . . . . . . . . . . . . . Terry Bozzio
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