So it's the insurance company's fault this woman bought and paid for something and had no idea what it was? I'm sure no one told her specifically how much of
anything they would cover... I bet it's just all in writing, in a big book they gave her but she never opened.
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The "maternity" coverage we purchased didn't cover my labor, delivery, or hospital stay. It was a sham.
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Then why did you purchase it? Duh.