Think about it this way, SG: if she were inside the hotel, and a guy walked into her room and raped her, I think most people would say she had a case--the hotel is expected to have at least moderate security. If she's outside on the street, most people would say it's her problem. But because she was in the parking garage, it's unclear how responsible the hotel should have been for her safety.
This sort of thing usually settles out of court, however. Lord knows the hotel doesn't want the publicity of being the "rape hotel." I imagine the woman is refusing a settlement in the hopes of getting a bigger reward from the court.
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