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So why is it a problem for (45% of) retailers? You provide the service, people are going to use it. Don't count your chickens before they are hatched. If it fucks up your stock count, deal with it, it' s not rocket science.... but if it is too much to handle, go all Aldi -charge a deposit until the cart is returned empty.
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The most difficult thing is the decision to act, the rest is merely tenacity Amelia Earhart
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