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To be fair, SG, your frustration was valid IMHO. I don't ask or plead with Minifob; it's pointless. Were I in the situation you describe, I would have lifted him up to the counter so the chart could be scanned without his removing his hands from it, or worst case scenario, simply pried it from his fingers and let him scream until it was handed back. The problem is, people are intolerant of the screaming, too.
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