[ThisOleMiss]

Once, in a former life, I was a help desk technician for a computer company that shall remain nameless but packs their products in a cow print box. I get this call. Woman says she has spyware in her system. And it's reading her mail. Not her e-mail, mind you, bu the stuff that gets deliverd by the post office. And it's watching her. All the time. Obviously this women needs some serious help. Then she asks if she can take the computer back to the local retail store. My cue to get the loony off the line before she kills my talk time. No problem, put it back in the box and take it back to the store, give them this incident number (fully document by me and my supervisor because when she started the part about 'it's watching me' I signaled for him to start listening in) and someone would be glad to help her (like call the dudes with those nice white coats). Then she asks what she can do to keep it from watching her until then. I told her to unplug the system and throw a blanket over the monitor and it'd go into sleep mode. It worked. She thank me profusley. And they wonder why the company has such a high employee turnover rate.