Re: the pic...  I try for the minimalist look.  You know, less is more?
I am always open to suggestions but other than in person, I find that the internet is not a good teacher to me.  I've seen every makeup tutorial on YouTube and none have helped.  But a professional in person?  Fab!  I have never had a female friend sit down and help me however.  That might be fun!
Clodfobble?  I know you're listening.  
 
Now I need to go make friends with the MAC consultant over at the mall.