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Customers who throw fits to get what they want are babies who have never bothered to grow up. You want something (milk, toys, a refund), so you whine, bitch, complain, and generally throw a bit hissy fit until someone gives you your damned milk just to shut you up.
Sure, the behavior most often works. But it's still despicable. The fact that customers brag to their friends about what assholes they can be is even more despicable to me.
(btw - I doubt we'll ever agree on this. :) )
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