the fact that I spent all day yesterday without internet. I call CenturyLink who says they are not having a problem...it must be my wiring or modem. So, they are supposed to come out today.
I get up this morning and the internet is working. I checked my modem and all the lights are on. So, I call them to update the trouble ticket. I tell them that it is now working, but I want someone to come out because the modem must be having trouble intermittently.
The wife calls me to tell me that they guy was out and it was a problem on THEIR end! You couldn't call to tell us that? And why did you not know when I called yesterday...or when you called back later that evening to see if my internet was still down?
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