[footfootfoot]

Absolutely be the one to present the story.

It is vitally important for you to control the customer's experience. You need to create the story.

To make yourself less nervous think of it as an "elevator speech" a quick 30 second here's my story.

It's important that you don't sound bitter, blaming, or guilty. Just matter of fact, like a speeding ticket. Own it 100% You picked a shitty lawyer, you had (we all hope) shitty choice in women, you should have stayed in bed that day.
It's not like you have a long rap sheet and you keep failing the whiz quiz.

But practice your elevator speech and write it out and look it over for words that don't make it seem like you are ok with it.