We used to get the old biddies coming into the Save the Children charity shop and moaning about the prices.
"£2.50 for a book! You can get them 30p down the Spastics!"
Our African store manager would smile broadly and advise them to go where the goods were cheaper.
We were in an affluent area and received a lot of high quality goods. The coffin-dodgers were not our target customers, coming in to spend a pound on a bit of tat. We made money off the bargain hunters willing to part with £20 for D&G, Calvin Klein, Karen Millan etc. He turned the shop around from a social club for OAPs into a store which exceeded all targets.
I do feel sorry for the old ladies, because they obviously believed the "charity" part of charity shop referred to themselves. But the Hospice shop and the Help the Aged shop across the road were still available for that. We were into saving the children. Clue in the title.
Email that chap back, Shel.
"I'm not sorry about your Flatt. You rascal."
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