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After my third "it's still not good enough" email reply to their "we're very sorry, but we hope you'll continue to use UPS" emails, I've been promised a call from their customer service people by 10am today to resolve the issue.
It's now just about 1:30 pm local time, so they aren't impressing me again.
Tomorrow I fly to Australia for 4 weeks, so I guess their window for resolving this problem has closed.
__________________
James
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Nothing says unprofessional job like wrinkles in duct tape.
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Disclaimer: This post may contain misspellings, grammatical errors, disorganized sentence structure, and may entirely lack a coherent theme.
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