Quote:
Originally Posted by fargon
It is an HP laptop, running Windows 7.
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Step one. Break a problem down into parts. When the Nikon is connected, does it appear as a device in Windows Explorere and in Device Manager. Do not even attempt look or transfer pictures. Only see if the Nikon and computer talk to each other. Break the problem into parts. Then only look at each tiny part of the system.
Notice I said nothing about software. That is another part. One tiny part at a time. Verify hardware integrity before even thinking about software.
You did not even define a connection. I am guessing USB. Which USB does the Nikon require? Which USB does the HP have. What does the HP diagnostic (that executes without Windows) say for all USB ports? What USB cable (where did it come from)?
Service tag or HP configuration numbers for that machine? For example, it would probably have, at minimum, a four digit number followed by a "US".