|
You said your computer is brand new. What manufacturer is it? Quite a few companies often include free trial versions of software when you buy a computer from them. Even if you chose not to install a trial version of Norton it may still have elements in your system registry that acknowlege its presence. Also it is true that Macaffe and Norton products do not cooperate with each other, even if they both have different purposes.
As for the tech support, outsourcing is the way of the future it seems.
__________________
Mostly lurking
|