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You supplied a famous musician with a rare instrument he needed and that he probably used a fair amount afterwards.
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He'll remember UT fondly, while enjoying the money for nothing and chicks for free.
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Marty was unhappy with Godley and Creme because he had contacted them, but they weren't interested in helping him out on getting his model working.
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So they were on the cutting edge of shitty customer service. Heroes for Adobe, Comcast, et al, to emulate.