[orthodoc]

Being threatened by angry truck drivers who have been given months to get necessary medical treatment but have chosen not to. Yet who feel entitled to continue driving even though their medical conditions make them a public menace.

I don't want the threats, because the first person to be shot will be my 20-something receptionist who spends her life being charming to people who verbally abuse her, and is the most vulnerable of us because she sits at the front desk. I take on every asshole who is rude to my staff, and most of them back down. But there's sometimes the guy who is angry if I can't unleash his drug abuse/sleep apnea/inability to safely perform the essential functions of his job on the rest of his co-workers/society. I take each one up on what is inappropriate, I sympathize with his need to work, and I do everything in my power to work with him and keep him in his job.

Sometimes it doesn't work out, and I don't delegate any of the unpleasantness. But it upsets me to think that, when that guy comes back with the intent to kill us all, he'll kill my innocent staff before I even know he's in the place, before I can even confront him.

(Yes, I have used the male pronoun in this post. So far I haven't had a woman threaten to kill me, although I'm sure it could happen.)