Quote:
Originally Posted by henry quirk
"All businesses have one purpose - superior products/servcies that advance society."
No. Businesses sell products and services to make profit.
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Companies that advocated that also proved why superior products do not exist - ie Scully and Spindler's Apple, Fiorina's HP, Aker's IBM, Ford's Ford and Nasser, GM's Smiths, Wagoner, et al, Chrysler's and Lowe's Nardelli, post 1975 Eastam Kodak management, post 70s Xerox management (George Pake later confesses this was true), Firestone, Microsoft's Balmer, First Energy's Alexander, Ashton-Tate (the world largest manufacturer of PC sofltware), Toyota's Wantanbe, etc. In every case, bad products resulted many years later. Then followed by falling profits.
These 'we want to make a profit' scumbags had to be removed. When replaced by someone who said the product is imporant, then the companies recovered. Otherwise those profit craving companies died.
Why does Chrysler make a Jeep that explodes like a Pinto - for the same reasons? It was designed by a company that desperately wanted profits; not better products. Why did Federal Pacific make circuit breakers that failed to trip? Profits.
History is rampant with example of what makes companies productive (products are important) and what causes corporate destruction (profits are important). William Edward Demings is hated by the business schools because he made this obvious.