Quote:
Originally Posted by footfootfoot
The software can't diagnose a drive it can't see.
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There is a big difference between what third party software's can see and what the manufacturer's diagnostic can see.
If third party diagnostics cannot see it, well a number of items can be defective. If the manufacturer's diagnostic cannot see it, then its PC board is defective or motherboard line drivers have failed.
Not specifically stated - does its disk platter spin up?