[BigV]

I'm trying to renew my membership at the Experience Music Project. I don't have my old, expired membership card with my number on it. The number is a required field for the online registration doodad. I called the membership office, but could only leave a message. No call back all day.

I called a little before five pm, closing time, to reach the membership office again. Once again, I can only leave a message--screw that--I want to talk to a human. I hang up, redial the the box office. A nice young lady says, sure she can look up that number for me. A little while later, she says there are two records in their system with my name, and she settles on one of them, the most current, and gives me the number. I say thanks and hang up.

I put that number into the member number field of the renewal page and guess what.

Yup.

No record with that number exists, proclaims the error message. Of course, it's past five pm now, and the helpful lady is on a bus home.

So. I'll show up tomorrow at the box office and make them figure it out.