[lumberjim]

I got to page 5 before my eyeballs dried out last night. My dealership is of average size. the one from those articles was a superstore. 85 salesmen, fingerprinting, drug tests? yikes. the articles i read smacked of an in depth interview told in the 1st person for dramatic effect. I don;t believe he really worked there. But, to answer your question, we are a haggle store. BUT....we do not fuck around with people like that guy describes....the 4 square method...old school.....it's all menu selling now. We ask the customer to buy it for list price, then they say" no", then we say, "what do i have to do to put you inthis car today?" blah blah blah. and, at the end of the day, the customer gets a better price than he would have at the no haggle place where they helped us sell this guy a car by giving us a number to work against.