I spent the first three hours of my shift surfing the net, reading the Philadelphia Bulletin (yay, it's back), and taking a few inconsequential phone calls. The next four and a quarter hours were filled by an agitated ranting blind guy, a non-verbal severe MR, and the possibility of a self-mutilative teen with autism.
I go home in 45 minutes if all goes well.
It usually doesn't.
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