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I'm a little surprised the manufacturer was even willing to sell direct to a consumer.
Around here, you'll find that the places which have (or can order) parts for home appliances are hard to find, and very unreceptive to selling to the public. When they do, it's at ridiculous prices. Licensed tradesmen get a much better rate. By inflating their prices, they're encouraging you to pay someone to fix it, or to just buy a new stove.
That said, knobs are usually designed to fit a few different standard shafts. Which means stove knobs of a given era are probably interchangeable. So, potentially you could just find a similar stove in a junk store (or a bin of knobs) and find what you need. Or a generic knob online.
Or pick up some good oil enamel, clean the surface well with rubbing alcohol, and add whatever indicators you need.
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