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Dagnabit · 03-23-2001, 12:21 PM

Yesterday the wife and I got a letter in the mail that said our check to them for last month's bill bounced, so we were supposed to call them and give them a Visa number within 10 days or our service would be cut off.

We called our credit union, and they said the check was never presented, plus we have "overdraft protection", where if there isn't enough money in the checking account they still pay it and just charge it to our Visa account.

Comcast wasn't impressed by this, and said that bottom line the only way to solve the overdraft would be to pay the balance over the phone with a credit card number, and they would not consider waiving the penalties involved.

I wonder if Direct TV operates so shabbily...

03-23-2001, 12:21 PM	#1
Dagnabit High Propagandist Join Date: Jan 2001 Posts: 115	Yesterday the wife and I got a letter in the mail that said our check to them for last month's bill bounced, so we were supposed to call them and give them a Visa number within 10 days or our service would be cut off. We called our credit union, and they said the check was never presented, plus we have "overdraft protection", where if there isn't enough money in the checking account they still pay it and just charge it to our Visa account. Comcast wasn't impressed by this, and said that bottom line the only way to solve the overdraft would be to pay the balance over the phone with a credit card number, and they would not consider waiving the penalties involved. I wonder if Direct TV operates so shabbily...