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Old 03-14-2010, 07:26 PM   #1
lumberjim
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If you really need me to explain why this thread and articles like the one you linked piss me off, I will.

I can go into great detail about how fucked up the public's perception of how car dealers should operate is, and how much damage assholes like the authors of these articles (who have typically spent all of 3 months in the business and failed at it) cause to what I do for a living.

What other business do you patronize that you can EXPECT a discount on their merchandise? And why do people resent every dollar of profit a dealer makes? Did you ask to see the invoice for the wedding ring you bought your wife? I guarantee they made a higher percentage of profit than the dealer you chiseled when you bought your Quest.

It's a good idea to do your research before you shop, but the vilification of all dealers because they have developed some skill in selling their wares really frosts my balls sometimes. Especially when some smarmy fuck 'exposes' the 'gimick'

People that read ( and believe)this shit hate buying cars, and exist in fear of being 'screwed.' They don't know when they've gotten an honestly fair deal, and are suspicious and unpleasant to do business with.


With all that said, I don't come to where you work and slap the dick out of YOUR mouth, so don't be so surprised that this irritates me.
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Old 03-14-2010, 08:36 PM   #2
tw
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Originally Posted by lumberjim View Post
It's a good idea to do your research before you shop, but the vilification of all dealers because they have developed some skill in selling their wares really frosts my balls sometimes. Especially when some smarmy fuck 'exposes' the 'gimick'
The minute the salesman needs me to talk to a sales manager, then I am ready to walk out the door. I don't immediately. First, I want to see what stupidity they will put before me. One sales manager was introduced as a retired special forces veteran from the Israeli army. I knew immediately these guys thought I was that dumb. After my third question, obvious he was not special forces. He was a sales manager doing the sales manager lies - which is the only reason they wanted me to talk to him.

Best car I ever got was also the easiest deal. An old salesman said, "Look, I know you have looked around and have the prices. This is our price. Here is our list of options. What do you want to do?"

Got the same price from him I would get anywhere else. The entire deal was done in 10 minutes. And we never wasted time with any sales manager.

Most dealers will waste a full hour with the customer. Well, I guess most customers and that dumb and manipulated. If they cannot make the deal in 10 minutes, suspect a scam complete with a sales manager to add more sales manipulation.
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Old 03-14-2010, 09:39 PM   #3
lumberjim
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Originally Posted by tw View Post
The minute the salesman needs me to talk to a sales manager, then I am ready to walk out the door. I don't immediately. First, I want to see what stupidity they will put before me. One sales manager was introduced as a retired special forces veteran from the Israeli army. I knew immediately these guys thought I was that dumb. After my third question, obvious he was not special forces. He was a sales manager doing the sales manager lies - which is the only reason they wanted me to talk to him.

Best car I ever got was also the easiest deal. An old salesman said, "Look, I know you have looked around and have the prices. This is our price. Here is our list of options. What do you want to do?"

Got the same price from him I would get anywhere else. The entire deal was done in 10 minutes. And we never wasted time with any sales manager.

Most dealers will waste a full hour with the customer. Well, I guess most customers and that dumb and manipulated. If they cannot make the deal in 10 minutes, suspect a scam complete with a sales manager to add more sales manipulation.
do you have to do a lot of stretching before you self fellate like that?
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Old 03-15-2010, 09:33 AM   #4
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do you have to do a lot of stretching before you self fellate like that?
Oh, that's real nice.
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Old 03-14-2010, 09:59 PM   #5
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Quote:
Originally Posted by lumberjim View Post
If you really need me to explain why this thread and articles like the one you linked piss me off, I will.

I can go into great detail about how fucked up the public's perception of how car dealers should operate is, and how much damage assholes like the authors of these articles (who have typically spent all of 3 months in the business and failed at it) cause to what I do for a living.

What other business do you patronize that you can EXPECT a discount on their merchandise? And why do people resent every dollar of profit a dealer makes? Did you ask to see the invoice for the wedding ring you bought your wife? I guarantee they made a higher percentage of profit than the dealer you chiseled when you bought your Quest.

It's a good idea to do your research before you shop, but the vilification of all dealers because they have developed some skill in selling their wares really frosts my balls sometimes. Especially when some smarmy fuck 'exposes' the 'gimick'

People that read ( and believe)this shit hate buying cars, and exist in fear of being 'screwed.' They don't know when they've gotten an honestly fair deal, and are suspicious and unpleasant to do business with.


With all that said, I don't come to where you work and slap the dick out of YOUR mouth, so don't be so surprised that this irritates me.
I had a fairly good experience at the dealership where I bought my car. It was between that one and one other, who offered the same price but different color. When I asked the dealer to fax me a signed agreement on the price with the VIN number of the car he stalled and obfuscated and it became apparent that he was full of shit and didn't expect to honor his verbal deal. He wouldn't answer my calls, so fuck him. I wasn't trying to get over on him, I just said: Here's the car I want, What's your price?

Out of 20 dealers I faxed, about 15 responded with prices ranging from 22.9K to 15.8k That one guy was the only douchebag out of 15. The rest were just business people doing business. There wasn't anything personal about it. "Sorry, I got a better offer of 15.8K thanks for your time, I appreciate that you got back to me." Every one was polite, except that one guy.

But I bet he is the guy who gives everyone else a bad name.
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Old 03-15-2010, 09:37 AM   #6
Spexxvet
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Quote:
Originally Posted by lumberjim View Post
If you really need me to explain why this thread and articles like the one you linked piss me off, I will.

I can go into great detail about how fucked up the public's perception of how car dealers should operate is, and how much damage assholes like the authors of these articles (who have typically spent all of 3 months in the business and failed at it) cause to what I do for a living.

What other business do you patronize that you can EXPECT a discount on their merchandise? And why do people resent every dollar of profit a dealer makes? Did you ask to see the invoice for the wedding ring you bought your wife? I guarantee they made a higher percentage of profit than the dealer you chiseled when you bought your Quest.

It's a good idea to do your research before you shop, but the vilification of all dealers because they have developed some skill in selling their wares really frosts my balls sometimes. Especially when some smarmy fuck 'exposes' the 'gimick'

People that read ( and believe)this shit hate buying cars, and exist in fear of being 'screwed.' They don't know when they've gotten an honestly fair deal, and are suspicious and unpleasant to do business with.


With all that said, I don't come to where you work and slap the dick out of YOUR mouth, so don't be so surprised that this irritates me.
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Old 03-15-2010, 09:45 AM   #7
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Originally Posted by lumberjim View Post
If you really need me to explain why this thread and articles like the one you linked piss me off, I will.
If the car salesman was not trying to screw the customer, the deal could be done in 10 minutes. That additional hour spent playing games that include the sales manager - that's the saleman trying to dig deeper in the customers pockets.

10 minutes to make the deal. That's all that is needed. 50 minutes to play salesmen games. Mind games for no useful purpose.
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Old 03-15-2010, 10:48 AM   #8
lumberjim
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Quote:
Originally Posted by tw View Post
If the car salesman was not trying to screw the customer, the deal could be done in 10 minutes. That additional hour spent playing games that include the sales manager - that's the saleman trying to dig deeper in the customers pockets.

10 minutes to make the deal. That's all that is needed. 50 minutes to play salesmen games. Mind games for no useful purpose.
would you define 'screwing' in this context?

would paying the MSRP on a new car mean you got screwed?

If you went into your Honda dealer and offered the Fair Market Value...or MSRP, you'd have your deal in less than 10 minutes.

you might decide, however that you want to haggle..... you might spend 50 minutes doing this, and you may or may not actually purchase the car.

If you don't, the salesman's time was wasted, the dealers advertising money along with it. (it costs us about $350 per deal in advertising) did they not then get 'screwed?'

If you do get a discount, and make your purchase, then you spent that 50 minutes well.

look at the name. DEALer. they make you a DEAL. If you want no haggle, go could always buy a Saturn.....oh wait.....they went under....
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Old 03-15-2010, 11:48 AM   #9
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If you want no haggle, go could always buy a Saturn.....oh wait.....they went under....
lolz...

What was that advice you gave me a few weeks ago?
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Old 03-15-2010, 04:30 PM   #10
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lolz...

What was that advice you gave me a few weeks ago?
Ah...but does your car dealer give its customers advice on financing (shop around...talk to your bank or credit union...) or does the dealer offer to "do them a favor" and finance the car for them (sell them another product) and save them the trouble.

Do the dealers tell the customers that they may add a percentage or two to the APR for themselves after passing the loan over to the finance company.

I agree that it is the customer's responsibility to be educated....but many are not and unlike most retail sales, those uneducated customers are manipulated by the dealer.

added:
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Originally Posted by lookout123 View Post
Another based on your expertise in...? what was that again?
Funny thing about "expertise" in the Cellar.

Some only accept it if they agree with that expertise. If that expertise might challenge an opinion, how often is that expertise dismissed around here....just conjecture from personal experience.

Last edited by Redux; 03-15-2010 at 04:41 PM.
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Old 03-15-2010, 10:51 AM   #11
lookout123
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Originally Posted by tw View Post
If the car salesman was not trying to screw the customer, the deal could be done in 10 minutes. That additional hour spent playing games that include the sales manager - that's the saleman trying to dig deeper in the customers pockets.

10 minutes to make the deal. That's all that is needed. 50 minutes to play salesmen games. Mind games for no useful purpose.
Another based on your expertise in...? what was that again?

Even if you tell a client you'll give them a hard price that is barely over invoice they will want to haggle. That is a stone cold fact that I have seen proven time and time again.
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Old 03-15-2010, 11:12 AM   #12
Pete Zicato
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Originally Posted by lookout123 View Post
Another based on your expertise in...? what was that again?

Even if you tell a client you'll give them a hard price that is barely over invoice they will want to haggle. That is a stone cold fact that I have seen proven time and time again.
As well they should, as the above doesn't factor in the rebates the dealer gets from the mfgr.
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Old 03-15-2010, 06:31 PM   #13
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As well they should, as the above doesn't factor in the rebates the dealer gets from the mfgr.
But if the buyer does their homework, they know what rebates and incentives the dealer is getting on any given day.
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