Pixmania = Poxmania - the negative side of buying online...

[Cyclefrance]

Anyone else have problems like this?

Bought, well paid for anyway, a new camera from online supplier Pixmania - supposed to be the biggest in Europe so thought would be OK.

Big mistake!

They dispatched the item as two packages - the cheap bits one arrived fine, but, guess what the expensive one (with the camera) went missing.

That was two weeks ago. I've been in touch with the courier company (DHL)who say they have confirmed the item as lost back through the chain, but can Poxmania agree. Can they hell!

All I get from Poxmania is 'be patient' and 'we are doing everything possible - our customers are important to us.' Getting facts out of them and a commitment to either refund or replace is impossible. Empty words yet again.

So, I am stuck here, item paid for, but no clue of when it might be arrive or when Poxmania might otherwise give me my money back. Not allowed to talk to them, only communicate by email.

If you ever come across them then forget the fact that their prices look competitive. When it comes to performing they're something out of the Ark.

FPO (I'm sure you can work that one out!)