Need help please! Photos lost from PC.

Flint · 06-30-2009, 10:08 AM

The scenario, as described by my Pooka: we have a Canon camera and run the Canon Zoombrowser application. Pooka selects a small group of photos and clicks "rotate according to information" or some such feature that auto-rotates things based on some meta data from the camera, I assume. This is how she always does it, she says.

This time, an error is displayed, "you do not have permission to do this" or "to access the files" or something (she didn't write it down, or screenshot). Afterwards, there is only a grainy thumbnail of the photos in Zoombrowser, but you can't zoom or open the proper photo (it says no preview available).

Before I understood what had happened, I closed Zoombrowser and said "Look, your photos are really in Explorer, over here in My Pictures" --but they weren't! They were gone. Back in Zoombrowser, even the thumbnail is gone. They weren't in the recycle bin. I snooped around for a mysterious new directory of corrupted files, or anything. No luck.

"Could it be a virus?" she asks? I don't know, but I tell her don't use the computer today. I guess that is one possibility. The other is that Zoombrowser just crapped out and blitzed my files because it didn't like the meta data it got when it tried to run it's auto-rotate wizard.

I Googled this a bit and found people recommending the Zero Assumption Recovery utility http://download.cnet.com/Zero-Assump...-10061981.html ... does anybody know anything about this utility? Ever used it, or something like it?

I don't think I have XP set to create save points, because I subscribe to Mozy online backup, but I never set it up on this new computer. I don't use Norton anymore so I don't have "GoBack" running.

Does any of this make sense to anybody? Either from the Canon Zoombrowser functionality persepctive, the possibility of a virus perspective (the "you don't have permission" worries me), or from the simple data recovery perspective?

Any help greatly appreciated. Thank you in advance for any ideas you have.

06-30-2009, 10:08 AM	#1
Flint Snowflake Join Date: Mar 2006 Location: Dystopia Posts: 13,136	Need help please! Photos lost from PC. The scenario, as described by my Pooka: we have a Canon camera and run the Canon Zoombrowser application. Pooka selects a small group of photos and clicks "rotate according to information" or some such feature that auto-rotates things based on some meta data from the camera, I assume. This is how she always does it, she says. This time, an error is displayed, "you do not have permission to do this" or "to access the files" or something (she didn't write it down, or screenshot). Afterwards, there is only a grainy thumbnail of the photos in Zoombrowser, but you can't zoom or open the proper photo (it says no preview available). Before I understood what had happened, I closed Zoombrowser and said "Look, your photos are really in Explorer, over here in My Pictures" --but they weren't! They were gone. Back in Zoombrowser, even the thumbnail is gone. They weren't in the recycle bin. I snooped around for a mysterious new directory of corrupted files, or anything. No luck. "Could it be a virus?" she asks? I don't know, but I tell her don't use the computer today. I guess that is one possibility. The other is that Zoombrowser just crapped out and blitzed my files because it didn't like the meta data it got when it tried to run it's auto-rotate wizard. I Googled this a bit and found people recommending the Zero Assumption Recovery utility http://download.cnet.com/Zero-Assump...-10061981.html ... does anybody know anything about this utility? Ever used it, or something like it? I don't think I have XP set to create save points, because I subscribe to Mozy online backup, but I never set it up on this new computer. I don't use Norton anymore so I don't have "GoBack" running. Does any of this make sense to anybody? Either from the Canon Zoombrowser functionality persepctive, the possibility of a virus perspective (the "you don't have permission" worries me), or from the simple data recovery perspective? Any help greatly appreciated. Thank you in advance for any ideas you have. __________________ **************** There's a level of facility that everyone needs to accomplish, and from there it's a matter of deciding for yourself how important ultra-facility is to your expression. ... I found, like Joseph Campbell said, if you just follow whatever gives you a little joy or excitement or awe, then you're on the right track. . . . . . . . . . . . . . . . . . . . . . . . . . . Terry Bozzio**

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