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Old 02-14-2004, 11:03 AM   #1
Elspode
When Do I Get Virtual Unreality?
 
Join Date: Dec 2002
Location: Raytown, Missouri
Posts: 12,719
Class Action Lawsuit, Anyone

Yesterday, my wife was trying to send an electronic greeting card from some site with which she was not familiar. A few minutes afterward, her computer began exploding with popup ads, and the whole system ground to a virtual halt (pun intended).

That was at about 11:00 yesterday morning. 24 hours later, we are *still* trying to rid her system of the malware, spyware and adware which is apparently self-regenerating. I spent approximately five hours last night, until five o'clock this morning, trying to manually delete all the components involved in the six or seven separate pieces of offending software on her computer.

I have used five different spyware/malware scanners-eradicators(one of these things shows up as a fucking trojan, according to her virus scanner! Research on another reveals it to be a keylogger-transmission program). Some of it can be uninstalled through XP's Add/Remove Software function, but then you are forced to go through five or six "are you sure you want to uninstall this? Are you *really* sure you want to uninstall this? You don't want to uninstall this, right? Leave this program installed yes/no?" popups...and after you reboot, the same fucking program is still there, along with four or five others.

So now, we have disconnected her system from the network to isolate it, and are re-scanning and re-removing things. I am then going to again sit and go through all the information on each individual piece of malware, and uninstall it bit by bit.

The main culprit is a program called Favoriteman (and several other variations). This program is virtually impossible to identify and eradicate, and it is the one responsible for downloading all the other shit.

This has rendered my wife unable to do her job because her system performance is nonexistant right now...there's so much stuff, it brings her system to its knees, covering her screen with as many as fifteen to twenty popup windows at a time.

This shit *cannot* be legal. It is costing me my entire weekend, and costing my wife her income. If she doesn't get her transcription done *right fucking now*, she could lose her job.

So...two questions. First, does anyone know how to, without a doubt, get rid of Favoriteman (and don't say reformat the drive)? Second, how can I sue the cocksuckers that are responsible for this? This program was loaded on her computer without her knowledge, it stealths itself, it resists removal and it "reinfects" her system every time it is rebooted.

I want someone's balls...
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