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-   -   comp/net virus protection (http://cellar.org/showthread.php?t=19356)

tw 02-15-2009 05:31 PM

Quote:

Originally Posted by Shawnee123 (Post 534970)
I have a Dell tower...not sure what things identify it.

Provide the Service Tag number. Then anyone can go to Dell to see what your hardware is.

Those lights on the Netgear are Power, test, cable link, downstream
traffic, upstream traffic, wireless,Ethernet (1 through 4), and USB.

I assumed you were providing that critical information if it was available.

Notice what happens to lights both on your computer and the Netgear when you disconnect and connect the cable. Important information to you now and in the future.

Remember your objective at this point. Is it the Dell or the Netear. Nothing more. That cable is not to fix anything. That RJ-45 Etheret cable is to help determine where the problem is.

Shawnee123 02-15-2009 05:37 PM

Quote:

Shawnee,

Go to Start -> Control Panel -> System -> Device Manager and expand out the Network Adapters section. Take a screenshot and tell us what you have.

Thanks,

Mitch
3com Etherlink XL 10/100 PCI TX NIC (3C905B-TX)

Intel(R) Pro/100 VE Network Connection

Netgear WG111 802.11g Wireless USB2.0 Adapter

I just typed it all.

mbpark 02-15-2009 05:39 PM

Shawnee,

Can you look on the back and tell me what revision it is? (v1, v2, or v3)

Shawnee123 02-15-2009 05:44 PM

On the back of the thing sticking out of my tower? There's a 3 there, but no (version) v in front of it.

mbpark 02-15-2009 05:47 PM

yes on the back of the thing on the back of the tower :)

Shawnee123 02-15-2009 05:50 PM

lol...I'm clueless.

There are a bunch of stickers with UPC codes, that's all I can see. One of them has a 3 on the end. To get a good look I'll have to take it out and look?

xoxoxoBruce 02-15-2009 05:55 PM

The Dell sticker should be on the side of the tower.

Shawnee123 02-15-2009 05:58 PM

I'm so confused.

mbpark 02-15-2009 06:26 PM

Shawnee123,

Download and run this driver update:

ftp://downloads.netgear.com/files/WG111v3_v1.3.0.zip

tw 02-15-2009 06:27 PM

Quote:

Originally Posted by Shawnee123 (Post 535022)
I'm so confused.

The phrase "Service Tag" is followed by the alphanumeric code. Label is typically is pasted on a side panel, as well as in many other locations of the machine.

Service Tag will also be on your sales receipts.

Service Tag means important hardware information is obtained direct from Dell AND that all software updates unique to your machine are listed. Service Tag would also provide that Netgear hardware information (if the Netgear was bought with the Dell).

mbpark 02-15-2009 06:45 PM

TW and Bruce,

The purpose of the exercise was to find out what wireless card she had so we could get the latest drivers for it, not the XP tag :)

Shawnee123 02-15-2009 06:50 PM

That's what I thought you meant, Mitch. Thus, confusion.

Sorry, I am lost tonight.

All your help, from all you people, has been nice, and I thank you.

mbpark 02-15-2009 06:54 PM

Shawnee123,

What model of Dell do you have?

Shawnee123 02-15-2009 06:58 PM

Do you mean this info?

Intel Pentium 4 CPU 2.66 Ghz?

Is there a model number somewhere?

mbpark 02-15-2009 06:59 PM

Front of the case around the power button on Dells.


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