I'll ask Henry Ford what the problem is, and get right back to ya.

At least I said I was going to be no help, instead of intentionally obfuscating things with painfully wordy non-answers.

That was kinda funny.

He is buried in a box so that he is both dead and alive. Obviously quantum physics says you must not ask. Otherwise he cannot answer.

So where are the facts from those diagnostic sources to obtain informed assistance?

Two things...
 

I run Windows 10 on SSD drives only. Hard drives do not do that OS justice.

One thing you absolutely have to do is flash every bit of firmware you have to the latest revisions. Not just because of a number of vulnerabilities Intel patched, but because Windows 10 exposes a number of issues.

Still running into them with my Dell laptop at work, which is on its 4th EFI rev in 6 months.

Hi Mitch.http://cellar.org/2015/seeya.gif

When I upgraded to the SSD for the boot drive in this 2013 Dell Inspiron, I thought I'd made a mistake when I completed the process and restarted the system. I couldn't get it to shut down. I started the process and when I came back it was just sitting there as if I'd only logged out.

Well, the joke was on me. I was accustomed to a restart process that took at least a minute, sometimes more. So I usually turned my attention to something else in my work area, or got another cup of coffee, etc.

Ain't nobody got time for coffee no more.

This fucker reboots in 11 seconds. By the clock. From a cold start. Get an SSD, you will extend your life, not to mention the working life of your computer.

And Windows 10 is fine... really.

Only used on the weekends, by a li'l ol' lady from Pasadena...:p: