What’s Irritating the Sh*t out of me!
 

What would happen if you said you do not want their "free" subscription? Does "whoever" read them or need them?

Yeah, I hate the "answer a few simple questions" and it turns into a marathon!

To be quite honest, they mostly stack up and gather dust. I don't even know what magazine it was - I couldn't understand half of what she was asking. Just alot of Yes, Yes, Yes - No, No, No. I swear even if I did say - "No we don't want it", they'd call back next week. It's Crazy.

lol...I can hear it now:

Caller: Can you answer a few simple questions for me?
Jester: Huh? Oh, yeah, sure I guess
Caller: Does your company blah blah blah?
Jester: Yes
Caller: Is your company in the blah blah blah?
Jester: No
Caller: Have you ever seen a grown man naked?
Jester: No
Caller: Do you like gladiators?
Jester: Yes
Caller: Thank you for your time. Your subscription to Blah Blah will arrive in 6 to 8 weeks.
Jester: Huh?

Sodium phosphate

what?

Absolutely True!:D

Prep for colonoscopy, I believe.

Ahh, I thought it meant "fertilizer" or something. Kind of like the "weed" thing. Gotcha! Thanks!

Indeed, LabRat... hence... irritating the shit out of me. :angel:

boy, I'm dense today! :blush:

From what I've been told, unfortunately by the guys around here, it is irritating. Yuck:greenface

Jester...we already talked about this! It's time for you to make their life a nightmare!!!
Waste their time. They aren't going to quit calling. So have a little fun with it....
:)

I like the way you think, Cic!

I know, I know. It's like this every freakin' week. If not the "this is AT&T, we just recently combined with "Bellsouth". What exactly is recent? They've been saying that for almost a year or longer. It's the Magazines companies or Pre-recorded calls - this is "whoever" with NSBA your "pre-approved" for a loan. Blah, Blah, Blah. I could always "adopt" someother kind of language or accent. Typically, I can catch them at the very beginning and say - I've already talked with someone and I'm not interested, thank you. "click"

I already told you to do what my boss does...which is hilarious...If it's a guy..talk about their penis size. If it's a foreign guy and you can't get throught their accent...ask if they beat their wife. Get personal. They are interrupting your life. Waste their time and talk about inappropriate subjects. Ask about Jesus. Do they believe in Jesus? Inform them about the benefits of accepting Jesus into their heart, and don't stop.


This shady internet pill company keeps calling my boss everyday, and she takes the time to multi-task, she works and keeps them on the line to fuck up their day too. Because no matter what she says...she gets the same company every other day. I heard one call recently that was funny.

Guy from india accent: So, you do not currently take any medication?
My boss: No, pencil dick, I do not. Is it true what they say about your small penis sizes in your country?
Guy from India: Well, you should be taking your medication...

Me: lol!!!

Why the EFF does a company in India want to know about someone's meds? I know my answer would be "it's none of your fucking business, asshole."

Bear in mind these people are just trying to do a job, with tight targets and heavily commission based wages. Waste their time and you reduce their orders and thus reduce their wage packet. Just stop 'em when they start and tell 'em you aren't interested. If they persist tell them to stop wasting their time on you and call someone who might give them an order.

I've done telesales and telecanvassing and it's a miserable shitty job for the most part. It is however a job that requires little in terms of formal training or qualifications...except in India where you pretty much have to be a university graduate. Even so, think about it. Think about having to go and do that every day as your job.

They're just people. Some of them are trying to communicate on those phone calls in a language they are only just proficient in. You don't have to put up with it, just tell them to go away. But why actually seek to waste the time of someone who's on commission? It's not like it's the same person each time just pestering you. They have a screen in front of em and numbers on the screen. They sit there for hours at a time ringing the numbers on the screen and talking to people who don't want to talk to them. Fucking depressing job.

I know finding a job can be tough (and I did some telemarketing years ago for Olan Mills and it WAS horrible and I only lasted about a week until they put me in the store trying to make people buy pics of their kids which is when I found out I will never be a good salesperson, but I digress) but what would be the incentive to do such a job? Are the commissions really good if you DO make a sale? Is it flexible hours, or good benefits? Otherwise, I can't see someone choosing it as a job. There must be something that attracts them to choose it over all the other crappy jobs out there.

Can a company go on the Do Not Call registry?

Did I mention that I used to work those floors, then manage, and hire, for a phone polling company?
Did I mention that I created, and implemented door-knocking programs for a different company?
On the phones:
Did I catch people hitting "call back tomorrow" instead of the correct button of "never call back". Yes....I was on the floor, trained other people, and monitored for a couple of companies.
I am the phone polling queen my dear....tell it to someone that hasn't ever been there.
I'll tell you that they do call back after you say not interested, they only punch never call back if you are irate and threaten to litigate. When you hit "not interested" it puts their number right back in the call group for their area and it is recycled.
But fuck me, I have no compassion and don't "get it". I know exactly what the protocol is for calling companies.

Point being: Jester, you have to say and do some pretty screwed up stuff not to be rehashed on their list. The definite way to be off the list is threaten to litigate, and ask to talk to their supervisor 9 out of 10, they are instructed to make sure your number is never called again. Or insult them until they cry. One thing I have seen them do (remote monitor) is punch "call back tomorrow" if someone pisses them off. If you are inappropriate the whole way through, and are abusive...they are instructed to tell you so, and punch never call back. Or you could pretend to have alzheimer's which really annoys the hell out of the "interviewer". That's another "never call back".

Did your supervisor tell you Dana, that "not interested" merely means, call at a different time with another "interviewer" calling out? Did you know that "random dialing" is not random? This means you hope to catch someone different at the location with a different person calling. This pisses people off. And I do not blame them. But it works often enough to keep doing it, until someone threatens to sue.

Did you know that the difference between the poller and the target is that the poller is trained to not take the call seriously and the target you are bothering is not?

Now I'm irritated.... See Jester...it works. I'm still paying for my crimes. I was the worst. You Jester, were probably a statistic sitting in my dialer. And the people we are supposed to have compassion for? Well- I've gotten the great honor of monitoring them without them being aware, I was also one of them but as nice as could be... The pollers and TM and cust service that pissed me off the most just hung up after someone answered hello, and just sat around waiting for another call to rotate and connect so they could just hang up again. Until they are caught by their manager and hung out to dry, unless they are currently screwing said manager.

Rant. Rant.. Rant.

Excuse me. Knee-jerk.

At one point I was getting a call every couple weeks or so from Allstate trying to sell me insurance. I usually politely told them I was already a satisfied Allstate customer--please take me off your list--and hung up. One night I was fed up with other things and the call was the final straw. I told the guy that I already had auto & home insurance from them, and had for over X years, and that I was tired of them calling me. And that the next time they called, I would CANCEL my Allstate policies and go to one of their competitors. I never heard from them again.

Half the time you get a call within a few hours or the next day from the same company asking the same thing. That's irritating!

Nope
Nope
Well, now we know.

You have a really short fuse don't you Cicero?

And you think that's an appropriate response? Personally I don't. You may be the phone polling Queen but that doesn't mean you know every pollster's circumstances or story. Nor do you know every company's culture or problems. I worked in telesales and telecanvassing for years and most of the people I worked with were underpaid and overworked and usually treated like groundfeeders within the company as a whole.

It is never acceptable imo to be rude to people. It is perfectly acceptable to be firm. Just my perspective.

I typically am not rude to them on the phone - regardless who it is. Unless they start first. I do remember one time, I guess I had the guy very frustrasted, that he ended the conversation with.."Well, thank you very much Miss Secretary Lady". What a snot.

And there is NO repercussion. My ex is very firm about telling people he is not interested, and is not rude unless provoked. One f***er, after he told him he wasn't interested, said to him in a heavy accent "I bet you have small dick" or something like that. You can't call them back, you can't report them, you just have to sit there and feel violated that they basically walked into YOUR home and said that to you.

Huh uh, I say.

I'm still wondering about motivation for such a job (see post # 19). Though I realize it may be the only choice for some, is it the only choice for the thousands upon thousands there must be? There must be SOMETHING attractive about it.

How many telemarketers does it take to change a light bulb?
Only one, but they have to do it while you're eating dinner.

lol

A quick sorry to Cicero for a snippy post yesterday, I'm not feeling the best at the moment and I seem to be bringing it to the board.

One of my bosses. Well technically he is not, he’s a construction manager, but he is a brother to the President of the company. Anyhoo, yesterday he walks into my office and asks if I turned in a certificate of insurance for a job that we were working on. “Yes”. “Oh well”, he says, “I haven’t even signed the contract yet, I guess I need to do that”. Ya think? He had just told me we were also finished with the job and that I can go ahead and bill it. Idiot. This same individual, made a comment about our dumpster being picked up by the dump truck every week. The dump truck would pull in and pickup the dumpster, unload it and set it back down. Every week this was done. During that ongoing process, large, deep tracks were being formed. So his reply to this was, “I guess that dumpster is pretty heavy”. :eyebrow: What! Are you freakin’ serious? It’s the truck you moron. There’s what, atleast 6 to 8 large wheels on these stupid things. The dumpster is a small sq. one. Dork! And he gets paid more than me! Hello McFly! This crap goes on every week. I’m gonna need a drool cup attached to my chin, before too long. :headshake

I agree. I try to be pleasant, it's just so frustrating to talk to the same companies every week, just different people.

If you tell someone that you are not interested and they do not end the call they are being rude and want you to be rude in return.
People only communicate in the way that they wish to be communicated with in return. Psychological fact, they may not be aware of it, but it is true.
If you start off polite and they are rude in return they are telling you what they want.
Not ending the call after you have asked is rude, end of story.
All cold-calling and door-to-door should be illegal.
I worked in sales for a few years in Ins. incoming calls only.
When asked to cold-call I refused and would have gotten another job if it came to that.
You choose the job you have.
Treat others the way you want to be treated.

Here’s another on the same construction manager. Before he became “educated”, he worked for us as a sheet metal journeyman. We had a large job for ALCOA. They had made several pieces of ductwork (approx. 100 or more). They were in the process of making a delivery and was placing the ductwork in a truck. He was told to write every piece down on a piece of paper before loading them into the truck. To keep track of each piece, so duplication would not happen. He finally got the truck loaded and they were getting ready to leave. The foreman asked him where the sheet was with the parts listed. He told him he didn’t make a list. The foreman said, “why not”? CM’s response was, “I didn’t have a pencil”. Obviously, there’s been no improvement over the years.

Shawnee-
Part of remote monitoring is the fact that you can still hear what people are saying into their headset inbetween calls. Sometimes they think the person has hung up, and they haven't. Then they get to hear what the interviewer has to say about the random person they just talked to......But the person sometimes has not hung up yet, and gets an earful of the unexpected. These people do get in trouble with their monitor...bad trouble. They are called into the office to talk to a what was, irritated me. You guys think I'm rude? Do you know what the person calling you has been saying about you? Especially if they have called you twice and they don't like you? I have heard some stuff spoken into headsets that would make the devil cry.

Dana is right...there are different companies with different requirements and standards. The programs I created were not aggressive, and it simply was what it was: Really just seeing if you are interested and if you are not...you are not. Thank you for your time and goodbye. We worked from an organic business model which was not off-putting to anyone really....but marketing in it's very essence is usually sociopathic. Sorry if I've been rude guys..I've just spent a lot of time thinking about this subject because it's still my job, (in a very different way now) and I have to be careful about stepping over the line.

Dana thinks I don't have no compassion...and I do. I hired and trained some people just because they didn't know the basic functions and operations of a computer, and I was going to be damned if they were going to try and walk through this world not knowing how to click with a mouse. I was caught hiring these people and was caught spending extra time training them on the company dime. They had good personalities, and wouldn't be the people saying nasty stuff about the client company or the target into their headset. They just needed to learn basic computer stuff and needed to be given a chance for once. Yes, I hired felons. Some were still even in jail and were serving a work-release duty. Tell me I don't have compassion. P'shaw...But some really are assholes folks...

Hey...I think my rant is over. I apologize to anyone that was hurt by my big club in this thread. I just don't want to accept any patronizing attitudes...that is rude.

*dingdingding* failed salesperson alert.

failing salesperson: This sucks, my production is way down and I can't get it to turn around.

salesmanager: Have you thought about asking someone to buy?

failing salesperson: I'd like to but the phone hasn't made a noise all day.

salesmanager: Have you thought about either calling someone, or going to meet someone?

failing salesperson: No! That is beneath me, I'm done here.

*sound of door closing behind failed salesperson*

- that being said there is a huge difference between cold/warm calling and being a telemarketer.

I don't think it should be illegal. There's lots of lonely old people out there that want people to talk to, and sure, you might not get a sale or whatever...but it's actually quite heart-warming when you think you brightened their lonely little world.

Someday I will be that person.

Yeah, my 95 year old grandmother (who still lives alone but is of course not as sharp as she was when she was, say 85 :)) has got some doozy of some calls trying to get her to buy this or that. I think my aunt finally got her on the Do Not Call registry, but preying on the elderly is a special kind of low.:headshake

:D

No really...from what I have seen, most people become super-curteous when dealing with the older folks...strange...but true.
They talk for quite some time and back down a bit from selling them the latest line of bullshit...well a lot of people do. I have. Just because they are a corporate target doesn't mean that the human being on the phone sees it that way.......Reaffirms my belief in humanity. But no...most normal people realize that the person isn't with it, and if they can, they will bullshit about their kids, their family and whatever...and try to get the person off the line.....they are corporate targets. Usually not the actual target of the humans that deal with them. Most people do resist, and people do get angry at their company for continually trying to target them. There is no "alzheimers" or "too old" button. A lot of people work around that. Some don't. Because they are shits with no conscience.

So plbbbt...!
:)

Wrong, stalker, as usual. I was promoted & with the company for another three years.
They started a cold-call department that was very short lived because it is wrong, rude, and no one likes it. I did tell them my take on it (beneath me and immoral) and the manager asking me to do it told me he personally agreed with me and said "no problem Rob, go get back on the phone".
My sales numbers were above average for my company, which had very high standards.
*Laughs at you*
Thanks for the ignorance this time, it did make me laugh out loud this time, you are back to your stalking standards!
http://img.photobucket.com/albums/v2...hForgethuh.jpg

you got it tough guy. so damn good at everything you ever did (which appears to be everything but die) that you haven't lasted too long at any of it.

and yeah, inbound call center sales jobs are definitely where to look for the best in the sales industry.

No, actually, there have been a few things I sucked at.
Outside advertising sales, I really stunk at it, but I had a lot going against me.
However, I still think I would not have done well, just not suited to my talents or personality.
I was not only doing sales but underwriting as well, and we did set the standard for the industry for years.
There is not one insurance company that does not use our model in some way now.
You sure have a problem with me... it's funny.

what certifications did you hold?

I could give a shit if you belive me, I don't play the "prove it" game.

i just wondered what qualifications you carried in to be able to underwrite insurance policies at this highly rated company. CLU? CPCU?

I gotta pee. That's irritating.

Anyone with a 220 underwrites as they write, they have to.
Even 440s do do a degree.

I swear, I think the CM's umbilical cord was wrapped around his neck when he came out of the womb.

Not true.

Today , well
:rant:
My Easy ass Early day for tomorrow has been DASHED ,
instead i get to Leave at 4am to drive 2 hrs to meet my boss for parts ,
then drive 2 more hrs to UnFUCK a job a coworker went on today ,
then I get to drive 2 more hrs to UnFuck Another of his jobs ,
these are Both 3-4 hour jobs (IF I am lucky) with with about 8-9 hours of driving .
This is getting OLD !!!!!


(and Yes I edited out the parts about the Dumb ass fucker that I am having to go behind )

My Jeep has been in the shop since Tuesday because [short version] there was a cd stuck in the player. The long version involves recalls, software updates and 3 visits for the same complaint, but the reason it was there for 3 days (and I was driving a mini-van) was the cd player.
So, I go pick it up today, and I'm a few miles down 202, and I realize the nav (in the replacement cd player) is afu. They don't know why but the nav screen says something about a software update... I guess I'll be taking it back in...

flaps!

is it dumb ass-fucker or dumb-ass fucker?

it is a StUUUUUUUipid Person that should be something else for a job !!!

i think this story really started with some douchebag car jag ripping you off.:D

Yea, I've been needling him about lemon laws and such...

Every fucker that asks me to "race" then laughing their asses off. It's always a total stranger.
Went to a wedding tonight... WTF is it with racing people in chairs?
Yeah, I'm slower than you because my legs don't work, laugh it up shit-head its a hoot for us all.
That and the "test drive" line...
What happened to "hi"?

Holy FSM, do people really say shit like that? How rude can you get?
Which is worse, RK? "Wanna race?" or "May we pray for you?"?
I don't think you should carry a gun. One day the temptation will be too strong for you to resist, and while the world will benefit from the removal of a stupid and/or rude jerk, I doubt if the jury will appreciate this service.

ok, what does FSM mean?

:fsm: :fsm: :fsm: :fsm: :fsm: :fsm:

The great and holy Flying Spaghetti Monster, of course (bless his Noodly Appendages) who created the universe after a hard night drinking and who is worshiped through the Church or Pastafarianism.

RAmen.

oh yeah that's right. I saw that definition last week.

forgive me. I've been sipping a little this arvy.