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give me yr opinion on ethical problem
So, on Mar. 6 I ordered a book from Amazon Marketplace (you know, the individual sellers through Amazon, not Amazon itself). By the end of March, it still hadn't come, so I emailed the seller, who responded, Oh, I sent it out 2 weeks ago. Hmm. After another week or two, the expected delivery date expired, I emailed the seller--no response. So I asked, and received, a refund from Amazon.
We're talking a whole $5.88 here, folks. After I received the refund, I got the book. Postmarked 2 days AFTER the refund was processed. So do I refund the refund? Send the book back? Am I obligated to, since the Seller actually mailed the book after he paid me back my money? |
Either the money or the book does not belong to you.
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Well, I tend to agree, and I haven't opened the book yet.
On the other hand, the Seller 1) lied to me; and 2) sent me the book on his own, knowing he had already forfeited the price. |
I had a reseller send me the wrong product. When I called him on it, he sent me the right one, and asked me to keep the wrong one. It would cost him more to process the return (also a ~$5 product).
Try calling up the seller and asking him what he'd prefer. He may want you to keep the item as a token of good will and possible future business. :2cents: |
ooh, cute pennies!
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SonofV lost his wallet. School id, his allowance (t'weren't much, but it was all his money), a couple of pictures and cards etc. Last seen at the grocery store a mile from the house and a mile from the school.
Crap. Two days later, he was summoned to the office at school. Here's your wallet, son. With the pictures, id, cards *and* money. Obligation is such a strong word. What do you think you *should* do? Why haven't you done it yet? |
I think I should refund the refund.
It feels right, but it feels wrong, too, since I was lied to. |
I'd say the seller is either incompetent or a fraud. I would keep the refund and keep the book. Let Amazon clean its own house. They are the ones who need to deal with this behavior and get their $5.88 back from the seller.
Either way the seller needs to learn a lesson. If he isn't penalized then you're doing a wrong by making things "right." And if he gets double penalized, well, that's his fault. Fucking-up is bad for a reason. |
I'm with grant in that the seller screwed up and had a chance to make amends when you contacted them. But they still ignored you until you got a refund from Amazon then they sent the book knowing what happened, with no apology or apparent remorse for your inconvenience.
Keep both. |
I wouldn't bother returning either the payment or the book under these circumstances.
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Hmmm..
Forget Amazon and this other faceless bookseller for a minute. Naturally, being the self centered person that I am, I ask myself if I should keep both the book and the money. For me. I'd know. I may keep both, if I felt that it was fair to do so. The standard to which I hold Amazon, some stranger and myself may vary or overlap, but I can only affect my own behavior. And I cannot escape the consequences of that behavior (although in this case they do seem minor, either way). To thine own self, be true. That sounds pretty smart to me. |
If Amazon gave you the refund after before the guy sent the book, then he probably IS a fraud in which case you should probably let Amazon know what's happened and see what they say.
I would send the cheque back to Amazon if I were in your place. |
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Damnit. Note to self. Can't count on BigV to help out with my plan for world domination. [/Plankton]
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