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-   -   Office 365 --Crazy Unreadable Error (http://cellar.org/showthread.php?t=32550)

Flint 02-17-2017 05:45 PM
Office 365 --Crazy Unreadable Error
 
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Check out this whopper. All I did was *open* a spreadsheet that somebody emailed to me, at work. I get this unreadable, insane message.

I'm not accessing a shared drive, not working on a collaborative project, just *opening an attachment* --that's all. What the holy ƒuck does this even mean??

BigV 02-17-2017 05:50 PM
Google is your friend.

Did you check the possible causes of this no-longer-widely-used setting?

Flint 02-17-2017 06:00 PM
I've done nothing.
If the document is corrupted or out-of-date (somehow??) that's helpdesk's problem. I would ask them about it, but I know they're busy with important things today.

Just curious, though. We upgrade to the new Office, and now, seemingly the most simple of tasks spawn these garbled batshit messages for laypeople to be consternated by? Seriously, emailing a spreadsheet is now going to be ROCKET SCIENCE for every office worker in America?? Just WORK. You email me a thing, I have that thing. People don't want fancy bullshit.

BigV 02-17-2017 07:37 PM
Copied the relevant parts from :

https://support.microsoft.com/en-us/...excel-workbook

Quote:
This problem may occur when the following conditions are true:
The workbook is a shared workbook that's saved on a UNC share.
The file is currently opened by another user on a different computer.
You opened the file by using a mapped drive on your current computer.
Your current computer has the following registry value set:

[HKCU or HKLM]\Software\Microsoft\Office\[12.0 or 14.0]\Word\Options
(DWORD) "VolumePref" = 2
No other user has made changes to the workbook since you opened it and before you tried to save it.

This problem occurs when the volume preference option (VolumePref) is set to the opposite value from its setting when you opened the workbook. In this case, it was set to prefer UNC when you opened the workbook by using the mapped drive letter. The setting applies to code in the shared Office library, but it was originally meant to apply only to Microsoft Word.

Note This setting is largely obsolete, but it is still maintained for backward compatibility. However, it can interfere with shared workbook authorship settings, and this prevents authored changes from being saved.
Resolution
To resolve this issue, remove the VolumePref setting, or change value to zero (the default).
So, it's possible that you have a system that used a registry setting that used to be important/useful but isn't anymore. A combination of factors caused this possibly spurious error to be displayed.

There are some workarounds and some solutions, depending... heh, depending, the most freighted word in the helpdesk tech's vocabulary of answers.

****


So.

Is it still a problem? Do you want or need more help with it? I'm happy to help you with it if you wish.


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