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Kitsune 07-28-2004 10:38 AM

Pay for Work Completed
 
Let's say you do little HTML update jobs here and there for so much money an hour for a period of six months based on an agreement. On submitting an invoice, the client drags their feet, questions it for weeks, and, in general, never really coughs up a check to pay for the work you've done.

Now lets say you have a backup of the initial website before you made any changes.

Do you ever return the site to what it was if payment is never received? At what point do you do that? 30, 60, 90 days after the invoice is submitted? What are the rammifications of this action?

SteveDallas 07-28-2004 10:51 AM

My initial reaction was to say... don't do that... but what the hell. I've changed my mind. If they've gone a couple months or more, I'd send them a certified letter via snail mail (so you have proof) and tell them you demand payment immediately (or, well, give em like 2 weeks or something to physically deliver a check to you).

If they don't, mail em a second certified letter telling them that since they refused to pay you are essentially taking back the work you did for them. And then do it right after you mail the letter. Their only valid excuse for not paying you would be if the work were not of acceptable quality, in which case, gee, they probably are better off with it gone.

I would NOT threaten to do it (say, in the first letter when you demand payment) before you actually carry it out. This would (if they're smart) give them the opportunity to change the FTP passwords or otherwise prevent you from being able to access their server.

lumberjim 07-28-2004 10:57 AM

back up your current improved version, change it back to the old way, and then tell them that since they are not honorable, you do not trust them, and once they pay you, you'll put the improved version back up. do it now.

Troubleshooter 07-28-2004 11:04 AM

I'm with Lumberjim.

It's too easy to put you out in the cold and tell you to take a fucking hike.

Was there more than a verbal agreement involved?

Radar 07-28-2004 11:22 AM

That's what I'd do. I'd take down the new site right how and return the original site and then send them a letter or email stating that because they have not paid you in a timely manner, the work you've done will only be remitted upon reciept of payment (which of course means only AFTER the check has cleared) and then return it.

I think the best way to get their attention is to take the site down. If they like what you've done the money will quickly find its way to you. If you warn them, they may change the login information so you can't do it.

jaguar 07-28-2004 11:27 AM

A more subtle form of insurance would be to externally link the stylesheet to something on your hosting, legally you're fine and they probably won't know how to fix it.

smoothmoniker 07-28-2004 11:58 AM

DON"T TRASH THE WORK YOU DID!!!!

If you do, your legal standing goes to pot. As it stands right now, you have a legitimate case in small claims court. If you trash or undo the work you did, even if its reversible damage, you ruin your legal standing.

The important thing here is being paid, not being "right". Send them a certified letter stating, in very calm language, that they have 30 days to send complete payment by certified check, and if they fail to do that, you will take them to small claims court to secure an injunction against them. THEN if they don't pay, it gets very, very cool. You don't have to shut down their website, the court will do it for you. You can also get a sherrif to seize real property in lieu of payment. It usually doesn't get to that point though. They'll pay to stay out of court, because they know that legally you've got an ironclad case.

-sm

Troubleshooter 07-28-2004 12:01 PM

Kitsune,

Do you have any form of contract?

Legal avenues only work on a legitimate business relationship.

smoothmoniker 07-28-2004 12:08 PM

Not true! at least in California. Verbal contracts are binding, even if there's no specific rate set. If the judge determines that the work was done under a commercial agreement, they will try to establish the "market rate" for the work done, and will award that as a judgement.

-sm

Troubleshooter 07-28-2004 12:10 PM

Quote:

Originally Posted by smoothmoniker
Not true! at least in California. Verbal contracts are binding, even if there's no specific rate set. If the judge determines that the work was done under a commercial agreement, they will try to establish the "market rate" for the work done, and will award that as a judgement.

-sm

Same here, but it depends on the situation.

You don't look like a hippie or have dreads do you Kitsune? Piercings?

A judge's discretionary leeway is rather broad.

Kitsune 07-28-2004 12:43 PM

You don't look like a hippie or have dreads do you Kitsune? Piercings?

Best question yet. Heh. No, I look very normal for someone in the IT world. Professional, even!

There is a contract, the bad part is that it is all electronic. I'm not sure what that has to do with anything, but the agreement was done through e-mail and I still have copies of the incoming and outgoing e-mails. Does that hold up? No physical signiture in blue or black ink?

The contract doesn't state anything about returning the site to the original way it was if payment is not received, however, so that is why I'm not sure if this is an option. I'm not at all sure how small claims court works, either, or if it is even worth it. $1200 for six months of work? It seems silly and I can't believe they won't pay it.

Troubleshooter 07-28-2004 01:12 PM

I'm still leaning towards the "back to original until you get money" side. Too many if's involved in the legal road.

smoothmoniker 07-28-2004 01:27 PM

it's an issue of perponderance of the evidence. If you have e-contracts, that's one step above verbal "he said/she said". If he has inked contracts that contradict you, that's one step higher on the evidence latter.

e-contracts aren't inadmissible, they're just weak against stronger arguments. In small claims courts, they don't necessarily expect a 200 page notarized legal document ... they get alot of cases where it's just some guys printed invoice, or scribbling on a napkin.

-sm

wolf 07-28-2004 01:50 PM

I'm not an attorney, I don't play one on TV. Although many of the people you are hearing from have various kinds of business experience ... they're not lawyers.

Ask yours what to do.


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