|
The struggle, in any business, is that management has provided adequate staffing to respond to the needs of customers. Management wants to spend as little on payroll as they can get by with, before service suffers, or disgruntled employees cause other types of problems (like high turn-over). The employee is caught in the middle of this equation, responding to the needs of the customer with limited resources.
As frustrating as it is, it's not the customer's fault.
__________________
******************
There's a level of facility that everyone needs to accomplish, and from there
it's a matter of deciding for yourself how important ultra-facility is to your
expression. ... I found, like Joseph Campbell said, if you just follow whatever
gives you a little joy or excitement or awe, then you're on the right track.
. . . . . . . . . . . . . . . . . . . . . . . . . . Terry Bozzio
|