Costco.com e-commerce confusion/bait and switch

[Undertoad]

What costco.com said Mrs UT was buying:



What was actually delivered:



The link to the page where the thing was ordered:

http://www.costco.com/frameset.asp?t...7&log=&NavTop=

(go to Dawson collection, then click "more info" under Dawson Leather Chair)

Notice the words "ottoman sold separately" which suggest that, OK, you should go to the other link to buy the ottoman. If you go to the page where the other ottoman is, it's different. But my wife, whose eye for inaccuracies located over $6M in accounting problems last month, was not keen enough to pick up the subtle differences...