comp/net virus protection - Page 11

tw · 02-15-2009, 05:31 PM

Quote:

Originally Posted by Shawnee123

I have a Dell tower...not sure what things identify it.

Provide the Service Tag number. Then anyone can go to Dell to see what your hardware is.

Those lights on the Netgear are Power, test, cable link, downstream
traffic, upstream traffic, wireless,Ethernet (1 through 4), and USB.

I assumed you were providing that critical information if it was available.

Notice what happens to lights both on your computer and the Netgear when you disconnect and connect the cable. Important information to you now and in the future.

Remember your objective at this point. Is it the Dell or the Netear. Nothing more. That cable is not to fix anything. That RJ-45 Etheret cable is to help determine where the problem is.

Shawnee123 · 02-15-2009, 05:37 PM

Quote:

Shawnee,

Go to Start -> Control Panel -> System -> Device Manager and expand out the Network Adapters section. Take a screenshot and tell us what you have.

Thanks,

Mitch

3com Etherlink XL 10/100 PCI TX NIC (3C905B-TX)

Intel(R) Pro/100 VE Network Connection

Netgear WG111 802.11g Wireless USB2.0 Adapter

I just typed it all.

mbpark · 02-15-2009, 05:39 PM

Shawnee,

Can you look on the back and tell me what revision it is? (v1, v2, or v3)

Shawnee123 · 02-15-2009, 05:44 PM

On the back of the thing sticking out of my tower? There's a 3 there, but no (version) v in front of it.

mbpark · 02-15-2009, 05:47 PM

yes on the back of the thing on the back of the tower

Shawnee123 · 02-15-2009, 05:50 PM

lol...I'm clueless.

There are a bunch of stickers with UPC codes, that's all I can see. One of them has a 3 on the end. To get a good look I'll have to take it out and look?

xoxoxoBruce · 02-15-2009, 05:55 PM

The Dell sticker should be on the side of the tower.

Shawnee123 · 02-15-2009, 05:58 PM

I'm so confused.

mbpark · 02-15-2009, 06:26 PM

Shawnee123,

Download and run this driver update:

ftp://downloads.netgear.com/files/WG111v3_v1.3.0.zip

tw · 02-15-2009, 06:27 PM

Quote:

Originally Posted by Shawnee123

I'm so confused.

The phrase "Service Tag" is followed by the alphanumeric code. Label is typically is pasted on a side panel, as well as in many other locations of the machine.

Service Tag will also be on your sales receipts.

Service Tag means important hardware information is obtained direct from Dell AND that all software updates unique to your machine are listed. Service Tag would also provide that Netgear hardware information (if the Netgear was bought with the Dell).

mbpark · 02-15-2009, 06:45 PM

TW and Bruce,

The purpose of the exercise was to find out what wireless card she had so we could get the latest drivers for it, not the XP tag

Shawnee123 · 02-15-2009, 06:50 PM

That's what I thought you meant, Mitch. Thus, confusion.

Sorry, I am lost tonight.

All your help, from all you people, has been nice, and I thank you.

mbpark · 02-15-2009, 06:54 PM

Shawnee123,

What model of Dell do you have?

Shawnee123 · 02-15-2009, 06:58 PM

Do you mean this info?

Intel Pentium 4 CPU 2.66 Ghz?

Is there a model number somewhere?

mbpark · 02-15-2009, 06:59 PM

Front of the case around the power button on Dells.

02-15-2009, 05:44 PM	#154
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	On the back of the thing sticking out of my tower? There's a 3 there, but no (version) v in front of it. __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 05:50 PM	#156
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	lol...I'm clueless. There are a bunch of stickers with UPC codes, that's all I can see. One of them has a 3 on the end. To get a good look I'll have to take it out and look? __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 05:55 PM	#157
xoxoxoBruce The future is unwritten Join Date: Oct 2002 Posts: 71,105	The Dell sticker should be on the side of the tower. __________________ The descent of man ~ Nixon, Friedman, Reagan, Trump.

02-15-2009, 05:58 PM	#158
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	I'm so confused. __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 06:50 PM	#162
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	That's what I thought you meant, Mitch. Thus, confusion. Sorry, I am lost tonight. All your help, from all you people, has been nice, and I thank you. __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 05:39 PM	#153
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	Shawnee, Can you look on the back and tell me what revision it is? (v1, v2, or v3)

02-15-2009, 05:47 PM	#155
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	yes on the back of the thing on the back of the tower

02-15-2009, 06:26 PM	#159
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	Shawnee123, Download and run this driver update: ftp://downloads.netgear.com/files/WG111v3_v1.3.0.zip

02-15-2009, 06:45 PM	#161
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	TW and Bruce, The purpose of the exercise was to find out what wireless card she had so we could get the latest drivers for it, not the XP tag

02-15-2009, 06:54 PM	#163
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	Shawnee123, What model of Dell do you have?

02-15-2009, 06:58 PM	#164
Shawnee123 Why, you're a regular Alfred E Einstein, ain't ya? Join Date: Jun 2006 Posts: 21,206	Do you mean this info? Intel Pentium 4 CPU 2.66 Ghz? Is there a model number somewhere? __________________ A word to the wise ain't necessary - it's the stupid ones who need the advice. --Bill Cosby

02-15-2009, 06:59 PM	#165
mbpark Lecturer Join Date: Jan 2001 Location: Carmel, Indiana Posts: 761	Front of the case around the power button on Dells.

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