Troubleshoot my scanner

SteveDallas · 01-13-2006, 10:34 AM

So, I've got this HP Scanjet 4400c. I haven't used it in a long time (> 1 year). But Mrs. Dallas dug up some ancient pictures (sound familiar??) so here we are.

Anyway, it operates just fine, but it won't scan anything in... you just end up with blank output. The scanner lights up on cue, the reader moves up and down the glass as expected, the four "short cut" buttons on the front of the scanner work, but it doesn't "see" anything.

I've tried updating the scanner drivers, different USB cable, different USB port, and nothing.

Any suggestions what could be causing this?

01-13-2006, 10:34 AM	#1
SteveDallas Your Bartender Join Date: Jan 2002 Location: Philly Burbs, PA Posts: 7,651	Troubleshoot my scanner So, I've got this HP Scanjet 4400c. I haven't used it in a long time (> 1 year). But Mrs. Dallas dug up some ancient pictures (sound familiar??) so here we are. Anyway, it operates just fine, but it won't scan anything in... you just end up with blank output. The scanner lights up on cue, the reader moves up and down the glass as expected, the four "short cut" buttons on the front of the scanner work, but it doesn't "see" anything. I've tried updating the scanner drivers, different USB cable, different USB port, and nothing. Any suggestions what could be causing this?

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